Built by RD3. Built for You.

We Built This for RD3 Tech. We Can Build It for You.

RD3 Tech is built using the same technology and systems we help businesses, workplaces and community organisations put in place. Our website, forms, email, documents, files and business processes are connected to create a practical technology system that supports the business.

How It Works

At the front of the system is the RD3 Tech website.

                         CUSTOMER
                            │
                            ▼
                     RD3 TECH WEBSITE
                            │
                            ▼
                       GET STARTED
                            │
                            ▼
                          FORM
                            │
                            ▼
                    FORM PROCESSING
                            │
                            ▼
                    GOOGLE WORKSPACE
                            │
              ┌─────────────┼─────────────┐
              ▼             ▼             ▼
            EMAIL         FILES        CALENDAR
              │             │             │
              └─────────────┼─────────────┘
                            ▼
                       RD3 TECH
                    BUSINESS OPERATIONS

The customer doesn’t need to understand what happens behind the scenes. They simply visit the website, find the service they need and use Get Started to tell us what they need. The technology behind the website then helps us process that information and manage the next steps.

The Website

The website is the front door to RD3 Tech. It provides information about our services, explains how we work and gives customers a clear way to get in touch. But it isn’t just a brochure. The website connects into the systems we use to operate the business. That means the website can become part of your business’s working technology rather than simply being an online advertisement.

We can help you build a website that works as part of your business.

Get Started

The Get Started process is where a website visitor becomes a customer enquiry. Instead of simply providing an email address and asking people to explain everything from scratch, we use a structured form to collect the information we need.

Website
   │
   ▼
Get Started
   │
   ▼
Form
   │
   ▼
Information collected
   │
   ▼
RD3 Tech processes enquiry

The exact system can be designed around your business, workplace or community organisation. You might need:

Customer enquiries
Service requests
Job information
Project requirements
Staff requests
New customer information
Internal forms
Approval processes

The form should work for the business, workplace or community organisation — not the other way around.

Google Workspace

Google Workspace provides the core working environment behind RD3 Tech. We use it for the everyday systems that keep the business operating.

                 GOOGLE WORKSPACE
                        │
        ┌───────────────┼───────────────┐
        │               │               │
        ▼               ▼               ▼
      GMAIL         GOOGLE DRIVE     CALENDAR
        │               │               │
        ▼               ▼               ▼
   Communication      Files & Docs    Scheduling

This gives the business a central environment for email, documents, files, calendars and collaboration. Rather than having important business information scattered across unrelated services, the systems can be organised around the way the business actually operates.

We can set up and organise the technology your business needs and help you make proper use of it.

Behind the Website

The customer sees the website. Behind it is the technology that makes it work.

                       RD3 TECH
                          │
              ┌───────────┴───────────┐
              │                       │
              ▼                       ▼
          WEBSITE                 BUSINESS
              │                    SYSTEMS
              │                       │
      ┌───────┴───────┐       ┌───────┼───────┐
      ▼               ▼       ▼       ▼       ▼
 WordPress         Forms    Email    Files  Calendar
      │               │
      └───────┬───────┘
              │
              ▼
       HOSTING / DOMAIN
              │
              ▼
             DNS

RD3 Tech can work across these layers rather than treating each piece as a completely separate problem.

We look at the whole system — not just individual pieces of technology. That means we can find where your technology isn’t working together and build a setup that does.

Why We Built It This Way

We’re a small business, so our technology needs to earn its place. Every system we use needs to have a purpose and make the business easier to run. We don’t need technology for technology’s sake. We need systems that work together, are straightforward to manage and can grow with the business.

What does good technology look like?

Reliable

It needs to work when you need it.

Secure

Business information needs to be protected.

Practical

It needs to solve a real problem.

Manageable

It needs to be possible to maintain and support.

Appropriate

It needs to suit the size and needs of the business.

That is the same approach we take when working with our customers. We don’t start with:

“What software can we sell you?”

We start with:

“What does your business need to do?”

From there, we look at the people, processes and technology involved and work out what will actually help. Sometimes that means introducing something new. Sometimes it means connecting systems you already have. And sometimes the best solution is to simplify what you’re already using.

The goal isn’t to give you more technology. It’s to give you technology that works.

We Can Build This For You

Your business, workplace or community organisation might not need exactly the same setup as RD3 Tech. That’s the point. We can take the principles behind our own system and apply them to your business, workplace or community organisation. For example, we can help you with:

Website and online presence
Domain and email
Workplace Technology
Business forms
Customer enquiry processes
Document and file organisation
Cloud storage
Backups
User accounts and access
Business technology planning
Connecting systems together
Ongoing technology support

We can help with one part of the system, or look at the bigger picture and help you build a technology setup that works together across your business, workplace or community organisation.

Your Business. Your Technology.

You don’t need to become an IT expert. You need technology that works for the way you work.

We’ve built RD3 Tech’s technology around the way we actually run our business. We can do the same for you — bringing your website, email, forms, files and workplace technology together into a system that works for the way you work.

Want to talk about your setup?

Get Started →