Built by RD3. Built for You.
We Built This for RD3 Tech. We Can Build It for You.
RD3 Tech is built using the same technology and systems we help businesses, workplaces and community organisations put in place.Our website, forms, email, documents, files and business processes are connected to create a practical technology system that supports the business.
How It Works
At the front of the system is the RD3 Tech website.
They simply visit the website, find the service they need and use Get Started to tell us what they need.
The technology behind the website then helps us process that information and manage the next steps.
The Website
The website is the front door to RD3 Tech.It provides information about our services, explains how we work and gives customers a clear way to get in touch.But it isn’t just a brochure.
The website connects into the systems we use to operate the business.That means the website can become part of your business’s working technology rather than simply being an online advertisement.
We can help you build a website that works as part of your business.
Get Started
The Get Started process is where a website visitor becomes a customer enquiry.
Instead of simply providing an email address and asking people to explain everything from scratch, we use a structured form to collect the information we need.The exact system can be designed around your business, workplace or community organisation.
You might need:
- Customer enquiries
- Service requests
- Job information
- Project requirements
- Staff requests
- New customer information
- Internal forms
- Approval processes
The form should work for the business, workplace or community
organisation — not the other way around.
Google Workspace
Google Workspace provides the core working environment behind RD3 Tech. We use it for the everyday systems that keep the business operating.
This gives the business a central environment for email, documents, files, calendars and collaboration.
Rather than having important business information scattered across unrelated services, the systems can be organised around the way the
business actually operates.
We can set up and organise the technology your business needs
and help you make proper use of it.
Behind the Website
The customer sees the website. Behind it is the technology that makes it work.
RD3 Tech can work across these layers rather than treating each piece as a completely separate problem.
We look at the whole system — not just individual pieces of technology.
That means we can find where your technology isn’t working together
and build a setup that does.
Why We Built It This Way
We’re a small business, so our technology needs to earn its place.
Every system we use needs to have a purpose and make the business easier to run.
We don’t need technology for technology’s sake. We need systems that work together, are straightforward to manage and can grow with the
business.
What does good technology look like?
Reliable
It needs to work when you need it.
Secure
Business information needs to be protected.
Practical
It needs to solve a real problem.
Manageable
It needs to be possible to maintain and support.
Appropriate
It needs to suit the size and needs of the business.
That is the same approach we take when working with our customers.
We don’t start with:
“What software can we sell you?”
We start with:
“What does your business need to do?”
From there, we look at the people, processes and technology involved and work out what will actually help.
Sometimes that means introducing something new. Sometimes it means connecting systems you already have. And sometimes the best solution
is to simplify what you’re already using.
The goal isn’t to give you more technology.
It’s to give you technology that works.
We Can Build This for You
Your business, workplace or community organisation might not need exactly the same setup as RD3 Tech.
That’s the point.
We can take the principles behind our own system and apply them to your business, workplace or community organisation.
For example, we can help you with:
- Website and online presence
- Domain and email
- Workplace Technology
- Business forms
- Customer enquiry processes
- Document and file organisation
- Cloud storage
- Backups
- User accounts and access
- Business technology planning
- Connecting systems together
- Ongoing technology support
We can help with one part of the system, or look at the bigger picture and help you build a technology setup that works together
across your business, workplace or community organisation.
Your Business. Your Technology.
You don’t need to become an IT expert. You need technology that works for the way you work.
We’ve built RD3 Tech’s technology around the way we actually
run our business.
We can do the same for you — bringing your website, email,
forms, files and workplace technology together into a system
that works for the way you work.
Ready to Get Started?
You don’t need to know exactly what you need.Tell us what’s happening. We’ll work it out with you.