Technology We Work With
Want to know what’s behind the technology? Explore the systems, services and technical terms RD3 Tech works with.
You don’t need to understand all the technical details to get help. But if you’re interested in how things work, this is where you can get a little more technical.
Computers & Devices
The computers and devices people use every day, whether at home, in the office or as part of an organisation.
- Windows computers and laptops
- Mac computers and Apple devices
- Monitors and displays
- Printers and scanners
- External drives and storage
- Peripherals and accessories
Networks & WiFi
The technology that connects your devices together and gets them online.
- Internet connections
- WiFi networks
- Routers and modems
- Network switches
- Ethernet and structured cabling
- Home and workplace networks
- Network attached storage (NAS)
Cloud & Productivity
Online services that help people work, communicate, store information and collaborate.
- Microsoft 365
- Google Workspace
- Microsoft OneDrive
- Google Drive
- Cloud applications
- Shared files and collaboration
- Cloud accounts and user management
Email & Domains
The technology behind business and personal email, websites and online identities.
- Domain names
- Business email
- Email hosting
- DNS
- MX records
- Email configuration
- Website hosting
Security
Technology and practices that help protect devices, accounts, systems and information.
- Antivirus and endpoint protection
- Multi-factor authentication (MFA)
- Account security
- Passwords and password managers
- Access controls
- Security updates
- Cybersecurity reviews
Backup & Data Protection
Systems used to protect important information and provide a way to recover it when something goes wrong.
- Cloud backups
- NAS backup systems
- Synology
- Microsoft OneDrive
- Google Drive
- Hybrid cloud and local backups
- File recovery and restoration
Servers & Storage
Shared storage and server technology used to manage and access information across multiple devices.
- Network attached storage (NAS)
- File servers
- Shared folders
- Storage systems
- RAID
- Local and network storage
- Backup storage
Workplace Technology
The combination of hardware, software, networks and online services that people rely on to get work done.
- Workstations and laptops
- Office networks
- WiFi
- Microsoft 365 and Google Workspace
- Printers and shared devices
- User accounts and permissions
- Cloud services
- Workplace technology planning
Home Technology
The technology used around the home, from computers and WiFi to smart devices and personal data.
- Home computers and laptops
- Home WiFi
- Internet connections
- Printers
- Smart devices
- Personal cloud services
- Home backup systems
Want the Geeky Details?
Technical terms can sound complicated, but they don’t have to be.
We’re happy to explain what something means, why it matters and whether you actually need it.
If you like getting into the technical side of things, keep exploring.
Need help with your technology?
You don’t need to know what the problem is or understand the technical terms. That’s what we’re here for.